lundi 27 juin 2016

Evidence based management

J'ai découvert récemment "l'evidence based management". Ce n'est pourtant pas récent. Un principe est à son origine. Nous décidons en fonction de notre intuition. Or celle-ci est généralement fausse. Il faut adopter une démarche scientifique et rechercher ce qui "marche" et ce qui "ne marche pas". Nos décisions doivent être établies à partir de faits.
(...) you can begin to nurture an evidence-based approach immediately by doing a few simple things that reflect the proper mind-set. If you ask for evidence of efficacy every time a change is proposed, people will sit up and take notice. If you take the time to parse the logic behind that evidence, people will become more disciplined in their own thinking. If you treat the organization like an unfinished prototype and encourage trial programs, pilot studies, and experimentation—and reward learning from these activities, even when something new fails—your organization will begin to develop its own evidence base. And if you keep learning while acting on the best knowledge you have and expect your people to do the same—if you have what has been called “the attitude of wisdom”—then your company can profit from evidence-based management as you benefit from “enlightened trial and error” and the learning that occurs as a consequence. (Article de la Harvard Business Review.)
Quel est le bénéfice d'EBMnt ? Eviter de faire des erreurs connues.

(Cela me semble un retour au pragmatisme de James et Dewey.)